SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world
wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet
the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the
product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable
to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent
that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-13 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-25 Business days |
*This doesn’t include our 2-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received
tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-3 business days for the tracking information to update on the system. If your
order was placed more than 5 business days ago and there is still no information on your tracking number, please
contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've
specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or
cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no
longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 25 days not including 2-3 day processing)
you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your
expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Expert
Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (25 days) has
expired. You can do it by sending a message on Contact
Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to
your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact
us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
If not original looks original
Wow wow wow!!! I love the quality on these! I’ve never had an authentic pair but these have got to be the same thing or right there. Thick material and the stretch is amazing. I though they would be too small because they honestly looked short capri length out of the bag and very slim but they definitely fit nice and snug. I usually wear a US women’s large and the large on these fits great. I would say if you are between sizes order up.
Excellent quality
cute asf and stretchy
Yo, check out these new NVGTN seamless leggings! They'll make you look and feel like a total boss at the gym.
This fits perfectly! I love the way the quality feels. It's the best deal I've ever gotten.
In many colors I have them and each color ma shermoso
Love these! Leggings run large. I normally fit a medium I bought a small. I think a medium would’ve had gave me bunching at the front.
It appears to be very realistic, feels comfortable, and is made of a stretchy material.
Great quality and fit. These are my new go-to leggings because nobody beats the quality for this price. I’m not sure if these are actually authentic. They do come with official NVGTN packaging and tags. I wouldn’t be surprised if this is the original supplier and NVGTN just marks them up. They’re also squat proof and fit true to size. I’ve bought multiple colors and will probably buy more.
THEY ARE SOOOOO SIMILAR INCLUDING THE PACKAGING I am 10000% satisfied with my purchase. I will be ordering more!
The only way I could do that was if you had to do a little more work and I would be happy with it but you have a good point and I’m just saying that you can always just go to your friends and see if you can do that if you’re going out.