We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-13 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-25 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-3 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (25 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
I ordered it for myself. The delivery was alright. The products are all as described. Highly recommend.
Very nice and comfortable thinking about buying again
Looks a little flimpier than in my photo, but it works well. I arrive very very compressed, perhaps that affection.
Arrived correctly packed and when we opened it we waited for a ratín to take shape. I liked it a lot, I took it to study while I am sitting on the sofa or floor, it is comfortable and of good size.
I will order it again
The reading pillow is very comfortable and has a good finish. Excellent for reading or notebook use.
A big cool bracket, the foam is flexible and the coverage is nice to use. Everything is as described. Delivery on time.
Really good pillow for gaming, reading, working on a laptop and other stuff. Fabric is nice and soft
The pillow is incredibly soft and plush, making it perfect for lounging. I love curling up with it and a good book on lazy weekends
I bought this pillow as a gift for my friend who loves to read, and they absolutely love it! It's such a thoughtful and practical gift idea
Pillow is good with a enough space for my legs and good arm support. Is sturdy enough to hold a laptop or an iPad with my arms on top easily.
Well comfortable and of great quality.
Super! Everything as described👍Very good quality product, fast shipping, one hundred percent satisfaction. I RECOMMEND!
Thank you very much for sending the product with super fast dispatch.
Very excellent product
Perfect!